About Me

Hello! I’m Neeraj Sudhakaran, a DevOps and Platform Engineer with a passion for building reliable, scalable, and secure technology solutions. My experience spans cloud infrastructure, automation, platform engineering, application support, and payment systems, where I enjoy solving complex challenges and helping teams deliver high-performing services.

Over the years, I’ve worked across cloud and on-premises environments, specializing in AWS, Kubernetes, CI/CD, infrastructure as code, and operational excellence. More recently, I’ve been working with cards and payments platforms, supporting payment switches and transaction processing using ISO 8583 and AS2805 standards, ensuring secure and reliable transaction flows within critical financial systems.

I enjoy collaborating with development, infrastructure, and support teams to automate processes, improve system reliability, and streamline deployments. Whether it’s designing cloud infrastructure, maintaining production platforms, or enhancing automation pipelines, I’m always focused on delivering practical solutions that create real value.

Certified in AWS, Red Hat, Kubernetes (CKA), and Oracle technologies, I’m committed to continuous learning and staying current with emerging technologies, industry best practices, and new ways to improve operational efficiency.

When I’m not working on platforms and automation, you’ll usually find me exploring new technologies, learning something new, or looking for opportunities to build better systems and experiences.

Basic Information
Experience Level:
Mid to Senior
Email:
neerajsudhakaran@outlook.com
Phone:
+64 0225649830
Address:
Wellington, New Zealand
Language:
English, Malayalam, Tamil, Hindi
Committed to Reliable Solutions and Continuous Growth
Professional Skills
Server Administration
90%
Monitoring & Logging
90%
Web Hosting
60%
DevOps & Automation
70%
Cloud Infrastructure (AWS, GCP)
75%
Agile & Collaboration
80%
Work Experience

December 2025 - Present

TSB New Zealand (Full Time)
Platform Engineer - Cards & Payments
  • Contribute to the design, development, and deployment of changes across Cards & Payments platforms, APIs, and services
  • Collaborate with platform, technical, and delivery leads to drive continuous improvement through backlog shaping and platform enhancements
  • Facilitate knowledge sharing across application, technology, delivery, and customer support teams
  • Maintain and update operational and platform management documentation in line with system changes
  • Proactively review and implement process and operational improvement initiatives
  • Ensure systems and services meet or exceed SLA commitments through effective operational support
  • Provide escalated incident management and mitigation support within a 24/7 operational environment

August 2021 - December 2025

Verifone Holdings INC. (Full Time)
Application Platform Engineer (VCS)
  • Supporting key DevOps concepts including CI/CD deployment automation and zero downtime implementation in various Verifone Cloud Services(VCS).
  • Collaborating with Cloud-Ops, Development, and Infrastructure teams for scripting automation of build and deployment pipelines.
  • Recommended improvements to gateway applications, databases, service architecture, and monitoring tools.
  • Providing 24/7/365 on-call support by responding to escalations, alerts, incidents, and production problems.

Aug 2019 - July 2021

The Clean Crew & Millennium Services Group Limited (Part Time)
Crew Member and Working Mobile Supervisor
  • Troubleshot office computers, printers, WiFi, and router-related technical issues.
  • Participated in an innovative team that released an industry-first mobile app enhancing client-staff-management communication.
  • Contributed to winning "Excellence in Innovation" at Pan Pac Hawke's Bay Business Awards 2020.
  • Managed mobile supervision and ensured high standards in service delivery, hygiene, security, and inventory management in Auckland CBD.

February 2018 - October 2019

Clado Solutions
Cloud Computing Intern and Web Developer (Freelancer)
  • Explored and practiced AWS, Active Directory, and various cloud-based technologies.
  • Worked on real-world industry case studies under expert mentorship during internship.
  • Developed websites and digital solutions as a freelancer for small and medium-sized businesses.

April 2016 - January 2018

Active Lobby INFORMATION Systems Pvt Ltd. (Full Time)
System Administrator
  • Handled IT infrastructure support for complex environments.
  • Installed server OS (Linux & Windows) and web hosting control panels (CPanel, DirectAdmin, Plesk).
  • Managed MySQL and MSSQL databases and servers.
  • Worked with AWS services: IAM, EC2, RDS, S3, EBS, ELB, VPC, Route53, and Auto Scaling.
  • Familiar with AWS CLI, Bash scripting, and PowerShell.
  • Delivered quality customer support to clients across Australia, USA, Hong Kong, and Singapore, receiving positive feedback.
Education

2019 - 2020

Postgraduate Diploma
Postgraduate Diploma in Information Technology (level-8)

Eastern Institute of Technology (EIT), Hawke’s Bay, NZ

Majoring in

  • Cyber Security
  • Cloud Solutions
  • Business Application Programming
  • Project Management

2012 - 2016

Bachelor's degree
Electronics and Communication Engineering(ECE)

College of Engineering ,Kidangoor, IND

Majoring in

  • Digital Systems
  • Computer Networking
  • Digital Communication
  • Engineering Mathematics

Verified Skills & Badges

2024

Certification
Certified Kubernetes Administrator (CKA)

The Linux Foundation

Demonstrated hands-on ability to install, configure, manage, and troubleshoot Kubernetes clusters.

2023

Badges
AWS Cloud & EKS Badges

Amazon Web Services (AWS)

  • AWS Cloud Quest: Solutions Architect – Interactive learning badge demonstrating foundational cloud architecture knowledge using real-world scenarios.
  • Amazon EKS Badges – Recognized achievements in building, securing, and scaling containerized applications with Amazon Elastic Kubernetes Service.

2016

Certification
Red Hat Certified System Administrator (RHCSA)

Red Hat

Validated skills in system administration, command-line operations, and enterprise Linux environments.

Contact Me
Feel free to contact me

Address

Wellington, New Zealand

Phone

+64 0225649830

Email

neerajsudhakaran@outlook.com